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Nomad Internet BBB Business Review

How Nomad Works.

We provide the onle truly Unlimited High-Speed Internet that is made for those that live in any rural and/or those that travel. We do this by combining the latest cellular technology of all four major providers with a single plan. And we can have you up and running in as little as 24 to 48 hours!

Cellular Towers

We offer membership options for each of the four major carriers. View our Membership Plans to find out which network has the best coverage for you.

Hotspots & Routers

Our NomadInternet hotspots and modems connect to the nearby cellular towers, providing the device its LTE data connection.

Connected Home

Our devices broadcast a high-speed Wi-Fi signal to all your home and office devices such as laptops, smart TVs, gaming consoles, and more!
Great place so far. Had trouble with the first router they sent me, and they're sending me another one. It's only been one day, so I'm not upset or anything. In fact I am impressed that they figured out what was wrong so quickly.
Gregory Rogers
I live in a very rural area where the only internet provider is a satellite (a second satellite company won't even come to my address). There are no cable providers and very few phone providers. A cell provider map will say that the signal at my house is Fair at best. With the help of an antenna, Nomad Internet is working for me. I needed some help to get connected at first and Ryan patiently worked with me to get it done. This company is a lifesaver for rural America. Can't be home in a pandemic with no internet!
Martha Morris
I live in a very rural area where internet is either 802.11b and a high gain antenna, satellite, or cellular. At one point last summer I was paying for 3 providers trying to find the best solution (802.11b and 2 cellular services). I decided on Nomad. A large part of that decision at the time was their responsiveness when I had questions. Our cellular internet with Nomad went down right before Thanksgiving. I emailed, got a response quickly, and even got email response on Saturday as they tried to correct the problem. Today my internet is back up and running and it proves I made the right choice. I have a neighbor with another company providing cellular internet that have had serious problems for the last month with no resolution in sight. There are a lot of companies out there selling the unlimited cellular plans at about the same cost. Nomad's customer service puts them at the front of the pack in my book.
Rich Holm
They have great services i never had a problem with them the quality of there services was great so anybody that would like to give them a try do it you cant go off what everyone else say about the services until you try for yourself
Mr, H
Provided a good reliable option for my rural internet needs.
Floyd Coker
ME
Zachariah Scott
I can't speak to the actual dependability of their internet service, as my order has not yet been filled, but the customer service to this point has been phenomenal. Every time I've emailed them with a question, I've gotten a response by the end of the business day. However, most responses were answered within thirty minutes of submission.
Brian Clay
The router/modem worked right out of the box. Was in service a few hours later. Excellent signal strength and speed. Works great so far.
David Ellis
So, we recently moved to a pretty remote area. Beautiful location and the right choice for my wife and I to downsize. Problem was no major internet carrier was available in our location. Currently, we both work from home.Nomad Internet to the rescue! After much research online, they seemed to be the best solution and they are for us! So very happy with the service! Their customer service is top notch, world class in fact.There have been very few times in the first month where the service seemed to bog down. The majority of the time it lives up to the promises made on their website. Highly recommend this company for anyone's rural internet solution.
Dan Curry
Edit 11-22-2020: I have to edit this review because my service has now been throttled to 8mbps. According to many other reviews of Nomad, this is happening to a lot of other customers. That said, even with throttling it's still the best option for me.Original review: Living in rural norcal doesn't leave many internet options. Thankfully I found Nomad and now get very fast speeds and a reliable connection. It's not cheap, but for fast and reliable internet it's totally worth it for me. The fact that it's portable is an added bonus since I can have high speed internet when I travel.I was previously paying $55/month for 3Mbps down and 1Mbps up through a WISP and rarely got those speeds. On top of that, the service went down in the rain, snow and wind.
Sam McElwain
Requests made by email are responded to promptly and provide all requested information!
Karen Elsbury
Matthew Trammell
Nomad has made internet available in those areas that no other provider can. They’re customer service is nothing short of top notch and should be the standard others seek to achieve. Great USA co!
Roger See
We haven't had any major problems since we got this service. It's easy to use and nothing other than a power cord is needed. The best part is that we have internet 24/7 with no added fees or limitations. I don't have much to say about customer service mainly because I've never had a reason to call or complain. Great service, would recommend.
Heather Davidson
Captain’s Log: Day 18After much squeaky wheeling I’m happy to say I’ve been oiled. We now remember the honorable 5th star who fell in combat to the furious hands of Bryan. Hail the 4 Stars, long may they reign.UPDATED(11/17): 17 days since my order has been placed. No updates unless I bother the sales team. Empty excuses about delays. Giving them until the end of today to get it together or I’m out of here.INITIAL POST(11/1): For once the chat popups on a website got me to a human quickly! Sam answered all my questions and then some. As far as service I'll update once my trial begins, I'm looking forward to the experience based on the customer service at this point.
John Hubbard
Responsive to a billing request that was time sensitive
Sheri B
Answered my questions in a straight forward manner.
Steve Busenbark
Kym Bowen
We had some issues with our SIM card and Modem not working all of a sudden. I contacted Nomad Internet and The Support Team was extremely responsive and helped to find a resolution for our issues very quickly!! We are soo very grateful since we rely on this Internet to run our Household! Their genuine appreciation of, dedication to, and resolution of their customers issues does not go unnoticed!!
The JK Squared
Bryan was awesome! He was very responsive and helped with my questions immediately.
Rival
Nomad's customer service is top notch!! I contacted them via chat to check the status of my order and quickly received a response from Luis, a live representative. Luis went above and beyond to support my service request and remained in contact with me throughout the entire process. I've been in customer support for many years and can honestly say I was truly impressed with the service I received from Nomad! I'll update my review when I get my equipment. Can't wait!
Tori Cail
Just placed an order (4am Sunday) and received an automated email from the company with a promotional offer. I replied to the email and quickly received a response that the promo would be applied. So far I am extremely impressed with the customer service response!! Hoping the service is as top notch!! 😁
Sarah Reger
Matthew Fisher
I had a small issue with ordering (no surprise with the whole covid thing). I reached out in a general email to Nomad. I got a response shortly there after by Bryan Fury. Bryan explained that he had found my order and bumped it up to priority for the trouble and made sure to change the time frame of the delivery to ensure I would still get my 14 day free trial. Thank you Bryan for timely response and helping with my situation. You guys rock!
Brad Kirkland
So far this company has been responsive and helpful. Even through email I feel as though they are actively working, unlike many companies of this type
Aron Pickrell
The quality of support was very good for someone looking for new internet service.
Parker Summy
Ryan McCay
Very helpful great customer service.
Roy Flores
Milly Moves
Philip D'Iorio
Samuel Simmons got my 4 months old issue handled in minutes!! Thank you so much!!I’m connected.FINALLY.!!
Jason Leech
Nomad Internet BBB Business Review

How We Do It.

Nomad Internet is a membership organization that provides Unlimited, Uncapped Wireless Data to our members anywhere they are. We leverage data plans with all 4 major carriers, then provide the use our Unlimited Routers and Hotspots anwywhere you are. All of our plans have special data plans that are not available to the public. When you join Nomad Internet, you are now part of our connected community that works to get you online and keep you online with fast, reliable, wireless data.

"Unlimited Phone Data" Is Not
"Unlimited Home Data".

The ‘unlimited’ phone plans that carriers normally offer are ONLY ‘unlimited’ for data used just on your phone. Instead, Nomad Internet is specifically designed to provide unlimited Wi-Fi for EVERY connected device in your home or office including laptops, smart TVs, gaming consoles and other Wi-Fi connected devices.

Join the Nomad Internet Community Today.

14 Day, No Risk, Money-Back Guarantee.

‘Unlimited Internet that works anywhere you live and travel’ sound too good to be true? Try it risk-free and see for yourself.

We’ve Got Answers.

See the frequently asked questions below to learn more about Nomad Internet membership.

Is all of this for real? This seems too good to be true!

YES we are for real! We started the Nomadinternet  Community years ago to provide flat-rate, affordable internet access to individuals who do not have access to traditional high-speed internet options and suffer from extreme

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Do I have to sign a contract? Credit check? Are these really month-to-month plans?

All of our plans require no contract, and no credit checks! Yes, these are month to month plans. Each payment pre-pays for your next 30 days of membership. You may of course cancel your subscription with us at anytime

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How is this different from my Unlimited Phone plan?

Unlimited phone plans are ONLY unlimited for PHONE data use. Unlimited phone plans only allow 5-10gb of tethering. (the ability to use the phones data with your computer, tablet, or other connected devices.) That is the

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WHICH PLAN IS BEST FOR ME?

Each color represents one of the four major cellular carrier networks. Therefore, the primary difference between each plan is the coverage each network provides. View each of our plan’s coverage to identify which is mostMore

Which Device Is Right For Me?

The two main devices we offer are hotspots and routers. Routers are best for most home/office setups, as they provide far superior range and connectivity. Hotspots provide a battery powered solution to take your WIFI

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What Happens If What I Choose Doesn’t Work?

If the plan you initially choose does not connect or is slower than expected, this most likely means a lack of LTE coverage/reception at your location, or less commonly, the cellular tower your device is connecting to is either usingMore
Nomad Internet BBB Business Review