20:53 11 Apr 21
Had a few questions and they were answered quickly and professionally.
19:41 11 Apr 21
Had a good chat experience with John - He was very helpful in answering all my service questions.
19:00 11 Apr 21
Very responsive support, even on a Sunday of the week. Dexter Vickers support personal was very understanding and patient with me on line. Kindness and prompt support goes a long way in a service business. Thankyou.
18:58 11 Apr 21
18:26 11 Apr 21
John was very responsive and helpful finding the right plan for us!
18:08 11 Apr 21
16:25 11 Apr 21
15:11 11 Apr 21
21:36 10 Apr 21
The ordering process was pretty easy. Their customer service were very attentive with answer questions.
18:36 10 Apr 21
18:05 10 Apr 21
John was helpful and answered all my questions in a timely manner.
17:53 10 Apr 21
Great Customer Service. Thanks so much John.
17:52 10 Apr 21
17:51 10 Apr 21
17:34 10 Apr 21
Have had little to no issue the entire time we have been on nomad and the one major time we did they were able to help! A good provider that never seemed to mind the constant checking up.
17:23 10 Apr 21
16:29 10 Apr 21
Thank you for the excellant costumer service. You were awesome.
15:57 10 Apr 21
15:38 10 Apr 21
My husband and I had a question regarding modem hook up, and John was very quick to respond and even asked for clarification (instead of just answering without fully understanding what I was asking). We are very hopeful that Nomad will fit our needs and love that the company provides a 14 day window to return/exchange if it does not.
15:25 10 Apr 21
I’ve had Nomad since May 2020. I needed something reliable for 4 kids online for distance learning. We had a few hiccups but it’s been it’s better then any satellite we have ever had!
13:04 10 Apr 21
This company has exceeded all of my expectations. Beginning with the original purchase they answered all of my questions very satisfactorily. The order was placed and I received it within two to three weeks. I received my modem and found it simple to connect. Plug and play. The speed and quality has been fantastic at 2 different locations I have recommended and will continue to recommend nomad in the future.
22:25 09 Apr 21
Louis Carter was knowledgeable and helpful. Only reason I didn’t give five stars was some of the info conflicts with various reps.
15:54 09 Apr 21
Luis answered all my questions in a timely way. I will be signing up as soon as I am out of contract with present provider.
14:30 09 Apr 21
10:41 09 Apr 21
22:58 08 Apr 21
Tech support was available and willing to answer my questions right away.
22:04 08 Apr 21
Searching for a source for rural internet and came across Nomad. I starting researching in depth and contacted them via their Chat. Almost immediately or certainly within a very reasonable time frame I was contacted by Bryan Fury. he answered all of my concerns and assured me of my protection with the 14 day trial. Very upfront with me! Their site recommended one plan for my coverage area and he told me via chat that he wanted to verify and confirm that chose. He did recommend a slight change in my plan and that is what I ordered. When I receive the modem I will install quickly and provide more info on performance. As of now very impressed with these guys!!
21:56 08 Apr 21
Luis was very helpful with my questions
20:32 08 Apr 21
I haven’t started using the service yet, but the CS was helpful, kind, and informative. So far, so good.
20:26 08 Apr 21
19:37 08 Apr 21
Bryan and the others at Nomad were extremely helpful and patient. I was a bit hesitant since they are not taking phone calls but, everyone I talked to was extremely positive and helpful. If the product works as well as the sales and customer service people then I will be extremely satisfied. Hopefully in a month or two I can do another review and tell everyone about how great the system works.
18:51 08 Apr 21
18:45 08 Apr 21
18:21 08 Apr 21
18:02 08 Apr 21
Answered all my questions- thank you!
17:58 08 Apr 21
16:52 08 Apr 21
16:26 08 Apr 21
Just ordered my nomad router cant wait to see the results of this company. John Wilson was very helpful in answering my questions about shipping, thanks!
15:37 08 Apr 21
Friendly customer service chat.
14:54 08 Apr 21