Reviews

Nomad Internet BBB Business Review
ty B
ty B
17:05 22 Sep 22
Awesome customer service and the best service for off the grid internet
Glenna Earnest
Glenna Earnest
19:11 19 Sep 22
I have to share how great Nomad’s customer service is! The start up was easy and arrived quickly. Unfortunately it didn’t work well in our location and we found a cheaper option that did work better for us. The person I talked to on the cancellation line was quick to help and made sure I had everything I needed to make my return before we ended the call. They cancelled my subscription once they received my return and even gave me a refund I honestly wasn’t expecting. After seeing some poor reviews I just wanted to share that my experience with them was great, regardless of the internet not working where we are. I’m super thankful that they didn’t have a super high start up cost like the other company’s we looked into trying. It was a low risk, try it out and see if it works, if not it’s easy to return.
Michael Roderman
Michael Roderman
17:14 14 Sep 22
I am very happy with the customer service I received thank you very much!
Julio Gomez
Julio Gomez
17:03 14 Sep 22
Katrina Jones
Katrina Jones
17:19 13 Sep 22
Samuel was able to answer my lingering questions about if Nomad service would work for me and my needs when camping. He fully explained which plan would suit me best and how everything works! What a wonderful offering they have for people on the go. Thank you Samuel!
Reggie Mann
Reggie Mann
15:22 13 Sep 22
Kelli Dimcneal
Kelli Dimcneal
18:03 11 Sep 22
I inquired about the service on a Sunday and was able to reach a live person. Nowadays, that is impressive.
Larry Bentham
Larry Bentham
16:27 08 Sep 22
Samuel Simmons provided great information in a timely and professional manner. He was a pleasure to deal with.
Jacob Bullock
Jacob Bullock
22:32 06 Sep 22
Samuel Simmons has been most helpful at answering my questions about the service. I look forward to receiving it and getting to fully try it out.
Jose Mendoza
Jose Mendoza
17:42 02 Sep 22
Samuel Simmons helped me out greatly to understand what I was going to get in this service.
Donna Hedges
Donna Hedges
17:05 02 Sep 22
Samuel Simmons was very helpful in explaining the Nomad Internet plan and system. I was glad to get his help in knowing what I needed.
Bryan Lloyd
Bryan Lloyd
14:04 02 Sep 22
I'm in the middle of several acres of woods. None of the local internet companies were able to give me service. The fine folks at Nomad Internet worked with me and tried out two different cell phone companies to find a solution. They also advised me on what kind of external antenna to buy to get above the trees.My speed isn't as fast as Fiber Optic (and I never expected it to be), but now I'm able to work from home and meet on Zoom with my co-workers as well as stream videos on Hulu and Disney+.A huge shoutout to Paul Summers and his staff.
Dave Walker
Dave Walker
18:40 01 Sep 22
These guys were awesome! Took the time with me and answered all the questions I had.
Traci Osborn
Traci Osborn
16:39 01 Sep 22
This internet service has been a life saver. We live in a rural area and our internet options are nil. Their customer service is very responsive and I have been very happy with their service.
Stephanie
Stephanie
16:15 01 Sep 22
Polite and helpful
Pikmin442
Pikmin442
14:56 01 Sep 22
Customer service is great and responsive. They will stay with you until your back online. Great people that works hard
Derek Beck
Derek Beck
20:31 29 Aug 22
Great service, informative and helpful.
DENISE CHRISTENSEN
DENISE CHRISTENSEN
17:15 29 Aug 22
Samuel was great. He was my tech. He was extremely knowledgeable, helpful, & willing to answer any & all questions I had. He had the patience to explain the plans, & equipment needed, he offered recommendations due to our requirements & needs. The plans sounded fair, as did the need to purchase equipment.
Joann Warmbein
Joann Warmbein
21:00 27 Aug 22
Luis was very helpful in my quest for good internet service.
Amber Romkee
Amber Romkee
17:00 27 Aug 22
Luis was extremely helpful, courteous and helpful for my customer service needs today.
Chad Authier
Chad Authier
20:01 26 Aug 22
Great and helpful person, Samuel Simmons, that was the deciding factor in going with your service! Thanks! 🙂
Amy Campbell
Amy Campbell
17:42 26 Aug 22
Steven Wright
Steven Wright
15:49 26 Aug 22
Samuel Simmons was very helpful and friendly
Kessa Lelack
Kessa Lelack
19:42 24 Aug 22
Samuel Simmons fixed my issues with ease made it very easy to understand the steps and got my wifi up and running perfectly in just a few minutes
Crystal Carpio
Crystal Carpio
17:35 24 Aug 22
Very helpful and answered all questions 😊
Bo Weaver
Bo Weaver
16:29 24 Aug 22
I chatted with Samuel Simmons and he answered all of my questions. Great customer service.
Marc Holder
Marc Holder
16:03 24 Aug 22
Samuel was very helpful. Once installed will see how the unit performs!
Suzanne Coleman
Suzanne Coleman
21:09 20 Aug 22
Quick customer service. Dexter was extremely helpful.
Zack
Zack
17:24 19 Aug 22
Ryan was very helpful in answering all my questions. 5 star service!
Pete Hammer
Pete Hammer
17:10 19 Aug 22
Samual Simmons did an outstanding job had me up and running in no time I appreciate all the help
Mark Jones
Mark Jones
14:23 19 Aug 22
System is easy to set up, plug and play works great, we full time RV this is a must have on the road.
Kathy Harrelson
Kathy Harrelson
13:07 19 Aug 22
Dexter was VERY helpful and patient!!
Gary Roberson
Gary Roberson
22:41 18 Aug 22
I would like to say that at this time the service is new to us but the customer service and support is great.
Alan Vibbert
Alan Vibbert
20:47 18 Aug 22
Always on top of any issues I've ever had and get them resolved quickly.
JuliaMarie Woolbright
JuliaMarie Woolbright
20:36 18 Aug 22