Reviews

Nomad Internet BBB Business Review
Marci Cary
Marci Cary
23:38 07 Dec 21
This is the worst internet service company with the poorest customer service that I have ever dealt with. The only way to talk to them is through a chat on their web site. You cannot call. There is no phone number because they don't have the staff. I ordered a modem 3 months ago and it still is not connected and working. RUN!
Heather I
Heather I
20:03 07 Dec 21
John Wilson was extremely helpful and informative and put my mind at ease when I was worried about how long my order would take to arrive because I am moving. He also helped me with another question and was super cool! Thanks John!
Charity Dye
Charity Dye
19:19 07 Dec 21
The representative was so helpful and walked me through it!
Amy Burge
Amy Burge
21:36 06 Dec 21
Excellent customer service! Immediate and friendly help. 😀
Joel Franks
Joel Franks
20:28 06 Dec 21
Anthony Trantham
Anthony Trantham
18:39 06 Dec 21
Sean helped me get my router sorted out in a quick manner definitely awesome customer support
Kenny Scott
Kenny Scott
17:10 06 Dec 21
Chatted with John Wilson this morning to determine if the product they offered would provide the internet service that I need when deciding if to purchase a piece of property. He was very helpful in making suggestions on how to check speeds and which plan would work best.
Kurtis Swift
Kurtis Swift
16:42 06 Dec 21
Customer service was great, answered all of my questions. Excited to receive my device!
Phillip Birchler
Phillip Birchler
02:24 06 Dec 21
Luis Carter was an extremely helpful support agent. He took great pains to get things taken care of when my service went down. Nomad has been a very dependable service.
ShowMeKitties
ShowMeKitties
20:19 05 Dec 21
Customer service has been great! Once I get my router and use the service I will update my experience.
Chase Greenbauer
Chase Greenbauer
17:59 05 Dec 21
Kim Faglie
Kim Faglie
16:29 05 Dec 21
rikitoo2003
rikitoo2003
16:00 05 Dec 21
Michael Prescott
Michael Prescott
15:47 05 Dec 21
Looks good!
THOMAS KUTCHER
THOMAS KUTCHER
15:09 05 Dec 21
CLEITUS TYLER
CLEITUS TYLER
21:34 04 Dec 21
jeffrey schroeder
jeffrey schroeder
18:26 04 Dec 21
Matt Wilson
Matt Wilson
15:41 04 Dec 21
I talked with Ryan at Nomad Internet concerning an issue with my router, Ryan answered my questions and came up with a solution to my problem in a matter of minutes.Thank you Ryan!
Daniel Padilla
Daniel Padilla
18:27 03 Dec 21
Very helpful, great customer service 👍🏻
Diana Garcia
Diana Garcia
18:23 03 Dec 21
John Wilson is the rep that chatted with me and was amazing! answered all my questions that I had, which were a ton. Starting this nomad lifestyle and I work remotely so need internet for a good amount of the day. I have not yet used the device but will gladly write a review once I have used it, they do have a 7 day guarantee too, which is awesome!
Krista Juczak
Krista Juczak
17:18 03 Dec 21
Shout out to John Wilson! He was my awesome live chat partner. He was very thorough in his assistance with my router issues with Nomad. His courtesy is beyond reproach and I really appreciated his patience with me and my situation. Thanks John!
Kenneth Hammonds
Kenneth Hammonds
15:59 03 Dec 21
service rep Ryan Paterson was quick to reply and helpful with my decision. looking forward to purchasing the service and cancelling the Service from my current provider that cares very little about its customers.Thanks Ryan!
Leigh Hubbs
Leigh Hubbs
00:49 03 Dec 21
Sebastian Sullivan
Sebastian Sullivan
22:43 02 Dec 21
Absolute top notch service representative! Was knowledgeable, professional, and very respectful of my time being speedy and efficient. Excellent asset to your team! 5 stars
Briana Romero
Briana Romero
19:21 02 Dec 21
Tracie Beech
Tracie Beech
19:05 02 Dec 21
Quick response and answered all questions that I had, spoke to Sean Perkins.
Rick McLean
Rick McLean
18:53 02 Dec 21
John was very helpful and patient in explaining my options! Great service!
Claudia De La Cruz
Claudia De La Cruz
18:43 02 Dec 21
Great customer service! Very knowledgeable
Jessica Poole
Jessica Poole
18:03 02 Dec 21
Lori Ashton
Lori Ashton
22:18 01 Dec 21
The customer representatives are friendly and very wiling to answer all your questions. Paul Summers was very responsive and quick to get all of questions and issued fixed promptly
Scott Richardson
Scott Richardson
18:40 01 Dec 21
Ryan Peterson was quick to response and answered my to the point. Saved us both time.
Mercedez Lucke-Benedict
Mercedez Lucke-Benedict
17:09 01 Dec 21
Today l was helped by Ryan and because of his excellent customer service my family and l have decided to choose NOMAD for our rural service. He answered all my chat questions and l feel good about my choice plus l like that there is a 7 day trial period.
Amanda Garcia
Amanda Garcia
16:56 01 Dec 21
Ryan answered all my questions, quick and efficient and polite☺
Robert Ainsworth
Robert Ainsworth
16:35 01 Dec 21
Ryan was very instrumental in my choosing their awesome product. I was at wits end trying to sort all the details out about mobile hotspots. Ryan came through!!!!!
Damon Kilgo
Damon Kilgo
16:01 01 Dec 21
I spoke with Sean Perkins and he was great to work with. He answered all my questions quickly and with exceptional professionalism. I ordered my package today and will amend my review as soon as I see how well this “Deep Red” plan package works in my area. Ask for Sean Perkins when you chat with a rep and he will help you out quickly.
Ratboy Sczurek
Ratboy Sczurek
15:12 01 Dec 21
Since upgrading from Strong Pink to Deep Red, I have had no issues with my internet. Returning the Strong Pink modem was a simple process and the Nomad representative was fast, courteous and efficient. My wife and I are very pleased with our decision to switch to Nomad.
tm hartzfeld
tm hartzfeld
19:52 30 Nov 21
Sean Perkins was very helpful in giving me all the information i need to make an informed decision about my next internet service. He was very patient and thorough in answering all my questions and should I choose to use Nomad for my internet services that decision will be a result of my conversation Mr. Perkins.
Steven Weeks
Steven Weeks
19:39 30 Nov 21
Sean Perkins from customer service was very helpful. My chat session was answered fast and I had my answer within minutes. I look forward to many years of great service from Nomad.